Privacy Policy
Dr. Alyssa Orthodontics (“we,” “us,” or “our”) provides orthodontic consultations, treatment, and adjustment appointments. This Privacy Policy explains how we collect, use, and protect information when you visit https://alyssaortho.com, contact us, request an appointment, or sign up to receive text messages from us.
This policy covers information collected through our website and our text messaging program. If we are your healthcare provider, protected health information is handled under our Notice of Privacy Practices as required by HIPAA, which you can request from our office at any time.
1. INFORMATION WE COLLECT
• Contact details you give us, such as your name, email address, and mobile phone number.
• Information you submit in forms or messages, such as preferred appointment times and questions for our team.
• Basic technical information collected automatically, such as browser type, device, and pages visited, through cookies and analytics tools.
2. HOW WE USE YOUR INFORMATION
• To respond to your inquiries and schedule, confirm, or remind you of appointments.
• To send text messages you have agreed to receive.
• To improve our website and services.
• To meet our legal and regulatory obligations.
3. TEXT MESSAGING
If you provide your mobile number and opt in, you will receive text messages from Dr. Alyssa Orthodontics, which may include:
• Appointment reminders and confirmations.
• Post-visit follow-up and general care instructions.
• Promotional offers, events, and news about our services (only if you have agreed to receive marketing messages).
Consent to receive text messages is not a condition of any purchase or service. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Full program details are in our SMS Terms: https://alyssaortho.com/terms-and-conditions/.
We do not include details of your medical condition, diagnosis, or treatment in text messages.
4. HOW WE SHARE INFORMATION
We share information only with service providers that help us operate, such as appointment scheduling, messaging, and website hosting providers, who act on our behalf and must protect it; when required by law; or as part of a merger or sale of the practice.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. The categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
5. PATIENTS UNDER 18
Many of our patients are under 18. Text messages about a minor’s care are sent to a parent or legal guardian, who gives consent on the patient’s behalf. We do not knowingly collect personal information online directly from children under 13.
6. COOKIES AND ANALYTICS
Our website uses cookies and similar tools to understand how visitors use it. You can block or delete cookies in your browser settings; some features may not work as intended if you do.
7. SECURITY AND RETENTION
We use reasonable administrative, technical, and physical safeguards to protect your information, and keep it only as long as needed for the purposes described here or as required by law. No method of transmission over the internet is completely secure.
8. YOUR CHOICES
• Reply STOP to any text message to stop receiving texts.
• Use the unsubscribe link in any marketing email.
• Contact us using the phone number for your office below to ask to access, correct, or delete information we hold about you. For email inquiries, use [email protected].
• Depending on where you live, you may have additional privacy rights under state law.
9. CHANGES TO THIS POLICY
We may update this policy from time to time. Changes take effect when posted on this page with a new effective date.
10. CONTACT US
Dr. Alyssa Orthodontics
Website: https://alyssaortho.com
Sherman/Denison Office
4616 US-75, Suite 230
Denison, TX 75020
Phone: 903-892-4535
Bonham Office
204 Victory St.
Bonham, TX 75418
Phone: 903-583-5817
Gainesville Office
1219 E California St.
Gainesville, TX 76240
Phone: 940-665-9715
Email: [email protected]